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We LOVE our clients!! Cancellation policies are NO FUN but necessary to ensure our instructors and other clients are getting the best experience possible here at Renew Your Fitness.
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No-Show Fees (Effective January 2025!):
A non-negotiable, automatic, $5 no-show fee will be charged to your account if you cancel a class less than 8 hours before the class start time, or if you do not show up for a class you booked.
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Refunds, Cancellations, and Credits:
We are unable to issue refunds for any reason due to the fees associated with refunds. However, if you have to cancel a booking, classes booked with a pricing plan option allow for credits back to your account. This applies to class packs and single drop ins. For single drop ins, you must book as a pricing plan option in order for credits to apply. A $5 no-show fee will be charged if you cancel less than 8 hours before the class start time.​​
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How to Cancel:
Cancel through the Fit By Wix app. If you are unable to cancel through the app for whatever reason, please contact us directly by Facebook message to Renew You Fitness or email renewfitns@gmail.com to let us know you are not coming.
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Trust us - we did not want to do this! But we are trying to mitigate our losses and keep our clients and instructors happy.
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There are no limitations on timing for a sign up - but please choose classes you plan on attending. You can sign up all the way to the last minute! And we hope you do!
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We are so thankful for all of your support and we LOVE all our clients. Please help us by committing to the classes you sign up for and make this a WIN-WIN for all of us!
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XoXoX
Shawna & Niki
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